Ofgem has appointed EDF to take on supplying Green Network Energy’s approximately 360,000 domestic customers and a small number of non-domestic customers.
It has appointed British Gas Evolve, a trading name of British Gas Trading Ltd, to take on supplying Simplicity Energy's approximately 50,000 domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers.
competitive tariff
EDF and British Gas Evolve are offering customers a competitive tariff. Outstanding credit balances, including money owed to both existing and former domestic customers of Green Network Energy and Simplicity, will also be honored.
EDF will absorb the costs of honoring customers' credit balances and the migration of customers. They will pay the outstanding £140 Warm Home Discount rebates to Green Network Energy's 12,000 eligible customers and will make an additional contribution towards the costs of wider environmental and social obligations.
energy supplies
Energy supplies will continue as normal as they switch over to EDF and British Gas Evolve
British Gas Evolve will also absorb a significant portion of the costs of honoring customers’ credit balances and the migration of customers.
For existing customers of both failed suppliers, energy supplies will continue as normal as they switch over to EDF and British Gas Evolve on Sunday 31 January.
Switching to alternate suppliers
Customers of Green Network Energy and Simplicity Energy will be contacted over the coming days about the changes.
If customers wish to switch suppliers they can shop around, but are advised to wait until the transfer has been completed. Customers will not be charged exit fees if they decide to switch to another supplier.
Smart Export Guarantee (SEG) tariff
Customers that have an SEG tariff with Green Network Energy seek a new SEG tariff for their exported electricity
Customers that have a Smart Export Guarantee (SEG) tariff with Green Network Energy are responsible for seeking a new SEG tariff for their exported electricity from another SEG Licensee.
So they can continue to receive payments, they are advised to act promptly as a new SEG Licensee is only obliged to make payments for exported electricity from the start of any new SEG contract.
Honoring credit balances
Philippa Pickford, Ofgem’s director of retail, said, “I am pleased to announce we have appointed EDF for the customers of Green Network Energy, and British Gas Evolve for customers of Simplicity Energy. Their energy supply will continue as normal, and domestic customer credit balances will be honored."
“Both new suppliers will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”
